Stylesister Privacy Policy

Stylesister

This is Stylesister’s privacy policy, I am located at 1 Bridge Chambers Business Centre, Bridge Chambers, Barnstaple, Devon EX31 1HB and you can email kath@styleisister.co.uk. This privacy policy explains how I use any personal information I collect about you and why I collect it.

What Information Do I Need?

I need your contact details: your name, phone number, address, postcode and email address. I may also need information about your age and general health, any allergies in order for a treatment to go ahead.
Why Do I Need It, How Will I Use It and How Long Will I Retain It? I need all the details above in order to ensure that it is safe for me to provide the treatments you may ask for and also for insurance purposes. I will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that I have a legal reason to ask you for your data because I need it for contractual reasons. You do not have to share your personal data with me, but if you do not I cannot offer you a treatment with Stylesister. You must fulfil your side of the contract (share your personal information) in order for me to fulfil mine (carry out treatment).

If you do not have any treatments with us any personal data submitted via the website may be held for a period of up to 2 years.

Marketing

I would also like to send you information about the products and services I offer using the information you have shared with me, but you do not have to agree to this for your treatment to go ahead. You can decide if you agree to being contacted for marketing purposes at point of appointment. You may withdraw this consent at any time by emailing me kath@stylesister.co.uk or calling me on 07791 941707 or 01271 860171.

Website data capture

In general, you can browse our web site without giving us any personal information. When you make initial contact via email, or submit your details using our online website form or during a phone call you provide us with information including name, email address and phone numbers so we can get in touch and reply to your enquiry.
We use google analytics to analyse traffic to our web site. We do this to find out things such as the number of visitors to the various parts of the site. We collect only anonymous, aggregate statistics. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Website Security

Unfortunately, no data transmission over the Internet can be guaranteed as completely secure, however we use a number of mechanisms to protect the security and integrity of your personal information. The data submitted in the contact form on this website is encrypted using 256-bit cryptography.

Will We Share Your Information?

We will not share your information with anyone outside of salon’s name. This does not include personal identifiable information submitted via our web enquiry forms. We use a third party hosting provider and website developers who assist us in operating our website and conducting our business.

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?

Please contact me if you have any questions about this privacy policy or the information I hold on you, you can do this by email (kath@stylesister.co.uk) or post (1 Bridge Chambers Business Centre, Bridge Chambers, Barnstaple, Devon EX31 1HB). If you believe I am not handling your data correctly you have a right to make a complaint, this should be sent to me using the above contact details. If you are unhappy with my response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page https://ico.org.uk/concerns/ .